Customer Consultant - Toyota Enfield

Toyota; Enfield; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading automotive dealership in Enfield is seeking a Customer Consultant to manage the sales process from start to finish. Ideal candidates will have experience in a main dealer environment, excellent customer service skills, and a drive to meet sales targets. This role offers a competitive salary and uncapped earning potential through bonuses and sales opportunities.

Benefits

Excellent basic salary

Market-leading benefits including healthcare, pension, and childcare

Career progression opportunities up to General Manager

Bonus scheme based on sales targets

Qualifications

• Previous experience as a Customer Consultant.
• Proven sales record in a Main Dealer environment.
• A full UK driving licence.

Responsibilities

• Manage all sales appointments professionally.
• Ensure high-quality test drive experiences.
• Achieve personal sales and profit targets.

Skills

Customer service skills

Sales-driven

Time management

Ability to work under pressure

Job description

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Client:

Toyota

Location:

Enfield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

07a55354f2d7

Job Views:

4

Posted:

01.08.2025

Expiry Date:

15.09.2025

Job Description:

Jemcaare currently offering a fantastic opportunity as a Customer Consultant to join our business based out of our Toyota Enfield dealership. As a Customer Consultant, you will look after the customer’s sales process from start to finish. Friendly and professional, you’ll work in your team to ensure that every customer’s experience of the dealership is exceptional.

You will manage all sales appointments professionally, ensure high-quality test drive experiences, and deliver on your sales targets. This role is suitable for an experienced Customer Consultant looking to grow their earning potential within one of the UK’s top brands.

What we need

• Talk and listen to the customer to build rapport and accurately qualify their requirements
• Demonstrate the most suitable options to the customer, encouraging them to experience the product
• Maintain contact to ensure the customer is kept informed throughout the sales and pre-delivery process
• Liaise with the customer to arrange a handover and complete all paperwork for vehicle registration
• Personally hand over the vehicle and introduce the customer to the service team to secure future business
• Understand the customer journey and be committed to delivering excellent customer service
• Follow the Sales Process in full
• Build relationships with the service team
• Maximise sales opportunities for colleagues, e.g., Business Manager and Business Centre sales
• Achieve personal sales and profit targets, including conversions, test drives, warranty, and add-on sales
• Complete all required administration accurately and promptly
• Deliver memorable service to all customers
• Attend appointments booked by our Sales Enquiry Team

Your Skills

• Previous experience as a Customer Consultant
• Proven sales record in a Main Dealer environment
• A full UK driving licence
• Self-motivated and ambitious with a willingness to learn
• Ability to work efficiently under pressure and meet targets
• Excellent customer service skills
• Experience in a main dealer environment
• Sales-driven and motivated by earnings

What we offer

• Excellent basic salary
• Realistic and uncapped OTE of £50,000+
• Toyota-specific training
• Career progression opportunities up to General Manager
• Bonus scheme based on sales targets
• Additional bonuses for upselling and add-ons
• Company car
• Fun and friendly working environment
• Market-leading benefits including healthcare, pension, childcare, and company lease scheme