Customer Consultant - Toyota Croydon

Lexus Leicester; Croydon; On-site; GBP 20,000 - 45,000; Full time

Job summary

A leading car dealership in Croydon is seeking a Customer Consultant to oversee the sales process from start to finish. The ideal candidate will have experience in sales, a full UK driving licence, and a passion for delivering exceptional customer service. This role offers an excellent salary with uncapped earning potential, career progression opportunities, and comprehensive benefits.

Benefits

Realistic and uncapped OTE £50,000

Company car

Fun, friendly working environment

Market leading benefits including healthcare and pension

Qualifications

• Previous experience as a Customer Consultant.
• Proven track record in sales within a Main Dealer environment.
• Self-motivated and ambitious.

Responsibilities

• Manage all sales appointments professionally.
• Ensure high quality test drive experiences.
• Deliver on sales targets.
• Liaise with customers to complete paperwork.
• Maximise every sales opportunity.

Skills

Customer service

Sales

Communication

Relationship building

Education

Full UK driving licence

Job description

Join to apply for the Customer Consultant - Toyota Croydon role at Lexus Leicester

5 days ago Be among the first 25 applicants

Join to apply for the Customer Consultant - Toyota Croydon role at Lexus Leicester

Back to job list

Back

Back

Customer Consultant - Toyota Croydon

Toyota

Apply Now

Share This Job

• Croydon, UK
• £20,000 - £45,000 yearly
• Jul 25, 2025
  
  

Sales & Customer Consultants Full time

Jemcaare currently offering a fantastic opportunity as aCustomer Consultantto join our business based out of ourToyota Croydon dealership. As aCustomer Consultantwill look after the customer’s sales process from start to finish. Friendly and professional, you’ll work in your team to ensure that every customer’s experience of the dealership is exceptional.

You will manage all sales appointments professionally, ensure high quality test drive experiences and deliver on your sales targets. This role would suit an experiencedCustomer Consultant looking to grow their earning potential in one of the UK best brands.

What we need

• Talk and listen to the customer to build rapport and accurately qualify their requirements
• Demonstrate the most suitable options to the customer, encouraging them to experience the product
• Maintain contact to ensure that the customer is kept informed throughout the sales and pre-delivery process
• Liaise with the customer to arrange a handover and to complete all paperwork for a timely registration of the vehicle
• Personally, handover the vehicle and introduce the customer to the service team to secure future business
• Understand the customer journey experience and be committed to delivering an unrivalled level of customer service
• Ensure that the Sales Process is followed in full
• Build a relationship between yourself and the service team
• Ensure opportunities for sales by other colleagues are maximised i.e., Business Manager and Business Centre sales
• Maximise every sales opportunity to meet personal sales and profit targets including conversions, test drives, warranty and add on sales
• Complete all administration required, accurately and on time
• Deliver excellent service to everyone making sure their experience is memorable
• Attend appointments booked by our Sales Enquiry Team
  
  

Your Skills

• Have previous experience as aCustomer Consultant
• Proven track record in sales within aMain Dealerenvironment
• A full UK driving licence
• Be a self-motivated and ambitious person who is willing to learn
• Work efficiently under pressure and towards set targets
• Deliver excellent customer service to every customer
• Have experience working within a main dealer environment
• Be sales driven and money motivated
  
  

What we offer

• Excellent basic salary
• Realistic and uncapped OTE £50,000
• Toyotaspecific training
• Career progression all the way up to General Manager
• Bonus scheme based on hitting sales targets
• Additional bonus based on upselling and add-ons
• Company car
• Fun, friendly working environment
• Market leading benefits including healthcare, pension, childcare and company lease scheme
  
  

Brand

Toyota

Centre Name

Toyota Croydon

Centre Profile

Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.

We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes. What's next? If you're a professional looking for a role with realistic career progression within a business that promotes positive change and development this is the role for you.

About Toyota

As one of the most famous brands in the world, here at Toyota, we put ‘kaizen’ or continuous improvement at the centre of everything we do. From the impact we have on the world around us, to building cars, to the experience a customer has in our retailers, we are always looking for ways to make things better. We recognise the importance of our people to the brand and are recognised as one of the best in providing automotive training, our team will help you to develop your skills and realise your ambitions.

Joining the Toyota team means that you will have the opportunity to be at the heart of our innovative brand, and really make a positive impact at the retailer you work for.

Company Profile

Go to job list

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

Referrals increase your chances of interviewing at Lexus Leicester by 2x

Sign in to set job alerts for “Customer Advisor” roles.

Client Service Associate - Sloane Street

London, England, United Kingdom 3 days ago

Croydon, England, United Kingdom 2 weeks ago

London, England, United Kingdom 16 hours ago

Guest Relations Executive - Guest Relations - Jumeirah Carlton Tower

London, England, United Kingdom 2 weeks ago

Bromley, England, United Kingdom 2 weeks ago

Bromley, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

Telephone Customer Service - Mercedes-Benz of Dartford

Dartford, England, United Kingdom 3 weeks ago

Guest Relations Executive - Guest Relations - Jumeirah Carlton Tower

Customer Service Advisor - late shifts and weekends (Fixed Term)

Slough, England, United Kingdom 5 days ago

Telephone Customer Reservations - Mercedes-Benz

Dartford, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

Battersea, England, United Kingdom 1 day ago

London, England, United Kingdom 1 day ago

Customer Service Agent (Flexible Part-Time), London, UK

Battersea, England, United Kingdom 1 day ago

Customer Service Agent (Flexible Part-Time), London, UK

London, England, United Kingdom 1 day ago

Croydon, England, United Kingdom 1 day ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 day ago

Sidcup, England, United Kingdom 5 days ago

London, England, United Kingdom 1 month ago

Customer Service Advisor - Energy (London)

London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom 1 week ago

Chessington, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

BOTTEGA VENETA - Client Advisor (Bond Street)

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.