Customer Consultant - Llandrindod Wells (Saturday Only)

Principality Building Society; Llandrindod Wells; On-site; GBP 20,000 - 25,000; Full time

Job summary

Principality Building Society is looking for a Customer Consultant to join their friendly team across various branches. You will be the first point of contact for customers, assisting with their financial needs while enjoying a flexible benefits package and opportunities for career advancement. The role encourages personal growth and aims to provide outstanding customer experiences.

Benefits

Flexible benefits package

Career development opportunities

Inclusive workplace culture

Qualifications

• No previous experience in Financial Services required.
• Willingness to learn and develop career with the company.

Responsibilities

• First point of contact for customers, identifying their financial needs.
• Assist customers face-to-face, via phone, or online.

Skills

Customer Service

Welsh speaking

Job description

Location: Principality Branch, Llandudno

Location: Principality Branch, Shrewsbury

Location: Principality Branch, Caerphilly

Hours: 35

Contract Duration: Full-Time, Fixed Term Contract

BELONG. There’s no place like Principality.

Our home is your home. When you join our team, we’ll go further to welcome you warmly. From a friendly environment to a flexible benefits package designed around you – there really is no place like Principality. We keep it flexible where possible; we encourage you to look after yourself; we support communities we serve and help you do the same, and we promise to get better together.

Some reasons to consider working with us: our newly refurbished branches serve the local high street; we’re an award-winning employer, recognized as one of the best Super Large Organizations, ranked 6th for well-being. You will have a career that enables you to achieve great things, with an extensive financial and well-being benefits package called ‘’Belong’’, designed to prioritize our people. Our staff engagement scores are over 85%, supported by caring Networks. Discover why there’s no place like Principality: Careers (principality.co.uk).

No previous experience in Financial Services? No problem! We are always looking for talented individuals. We will teach you everything you need to know.

As a Customer Consultant, you will be the first point of contact for customers, whether face-to-face, via phone, or online. You’ll identify and assist with their financial needs, referring them to expert colleagues when necessary. We are committed to developing your skills to provide an outstanding customer experience, making customers feel welcomed and supported.

We offer opportunities to develop, grow, and advance your career with us.

Welsh speaking skills are desirable for this role.

We reserve the right to close this vacancy early if we receive a high volume of applications.

We are passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging— Daniel Priest, Inclusion Manager. See what our colleagues say about working here: Careers (principality.co.uk).