Customer Consultant

Octane Recruitment Ltd; Greater London; On-site; GBP 20,000 - 65,000; Full time

Job summary

A leading automotive company in Greater London is looking for an enthusiastic Car Sales Executive to join their team at Toyota Bromley. The ideal candidate will have prior car sales experience and a proven track record of customer satisfaction. This role includes a £20,000 basic salary with OTE up to £65,000 and offers various perks including company car, ongoing training, and health benefits, contributing to a supportive work environment.

Benefits

Company car provided

Uncapped commission structure

Guaranteed commission during annual leave

Professional development opportunities

Vehicle purchase and servicing discounts

Health insurance benefits

Employee assistance program

Qualifications

• Previous experience in car sales is essential, ideally in a volume dealership environment.
• Proven ability to meet targets and deliver high levels of customer satisfaction.
• Strong communication and negotiation skills are required.

Responsibilities

• Engage customers in the showroom, by phone, and online to understand their needs.
• Recommend suitable vehicles and manage the full sales process.
• Meet and exceed personal and team sales targets.

Skills

Car sales experience

Customer satisfaction

Communication skills

Negotiation skills

Organizational skills

Education

Full UK driving licence

Tools

CRM systems

Job description

Job Title: Car Sales Executive
Location: Toyota Bromley
Salary: £20,000 basic + OTE up to £65,000
Guaranteed commission paid while on annual leave.
Hours: Monday to Friday: 08:30 – 18:00 (with a set day off in the week), Saturday: 09:00 – 17:00, 1 in 3 Sundays: 10:00 – 16:00
Job Type: Full-time, Permanent
Company Car Provided

Drive Your Sales Career Forward – Join the Toyota Bromley Sales Team

Are you a results-driven and customer-focused professional with car sales experience? We’re growing our team at Toyota Bromley and looking for an enthusiastic Car Sales Executive to help drive our volume sales performance. With a strong customer base, supportive management, and a highly recognisable brand, this is your opportunity to thrive in a fast-paced retail environment.

What You’ll Do:

- Engage customers in the showroom, by phone, and online to understand their needs

- Recommend suitable vehicles, finance packages, and add-ons to create a complete solution

- Manage the full sales process from initial enquiry to handover and post-sale follow-up

- Meet and exceed personal and team sales targets (average of 15 vehicles per month)

- Ensure every customer receives a first-class experience and professional support

- Maintain up-to-date product knowledge, including hybrid and electric vehicle options

- Accurately complete paperwork and system entries to support a seamless transaction

What We’re Looking For:

- Previous experience in car sales is essential, ideally in a volume dealership environment

- Proven ability to meet targets and deliver high levels of customer satisfaction

- Strong communication and negotiation skills

- A proactive, energetic, and professional approach

- Well-organised with strong attention to detail

- A full UK driving licence is required

- Confident in using CRM and dealer systems (training provided)

Why Join Jemca? At Toyota Bromley, part of Jemca Car Group, you’ll join a growing sales team. We’re passionate about developing talent and offer genuine opportunities for progression in a supportive and forward-thinking environment.

Your Benefits: Earnings & Progression:

- £20,000 basic salary + OTE up to £65,000

- Uncapped commission structure

- Guaranteed commission paid while on annual leave

- Company car provided

- Career development within Jemca’s network of 11 Toyota and Lexus sites

- Ongoing training and support from Toyota GB

Car & Lifestyle Perks:

- Staff Car Scheme – Drive a new Toyota or Lexus every 6–9 months with no deposit and low monthly payments

- Vehicle Purchase & Servicing Discounts – For you and your immediate family

- Perkbox Membership – Access discounts from major retailers, plus wellness perks and free monthly treats

Health & Wellbeing:

- Virtual GP Access – 24/7 consultations and mental health support for you and your family

- Permanent Health Insurance – Financial support in case of long-term illness

- Life Assurance – Peace of mind for your loved ones

- Free Eye Test Vouchers – Redeemable at Specsavers

Work-Life Balance & Recognition:

- 6 Weeks Annual Leave, increasing with length of service

- Holiday Carry-Over Option – Carry over up to 1 week annually

- Long Service Awards – Including bonuses of up to £1,500 and additional leave

- Celebration Gifts – Recognising key life moments like birthdays, weddings, and new arrivals

Financial & Retirement Planning:

- Aviva Pension Scheme – Employer contributions with access to financial planning tools

- Employee Assistance Programme (EAP) – 24/7 confidential support for health, legal, financial, and emotional concerns

About Us: Jemca Car Group is one of the UK’s most established Toyota and Lexus dealer groups, operating across 11 locations with more than 500 employees. We are committed to excellence in customer service, innovation, and employee development.

As part of the Toyota Bromley team, you'll play a key role in connecting customers with high-quality vehicles and services while building a rewarding long-term career.

What’s Next? If you have the experience and drive to deliver outstanding results and customer experiences, we want to hear from you.

Apply now and become our next Car Sales Executive at Toyota Bromley.

Reference: INDJEM
Consultant: Chanté Budhoo