Customer-Centric Warehouse Associate — IKEA Discount

IKEA; Manchester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

15% IKEA discount

Discount portal

Life Assurance

Enhanced pension

Additional paid leave

Free meals and drinks

Job summary

IKEA Warrington is hiring a Warehouse Sales Assistant to join our Fulfilment team. You will prioritise the customer experience, keep stock available, and prepare high‑volume orders in a safe, organised warehouse. Use handheld devices to check stock and assist customers in a fast-paced setting.

The role pays £13.45 per hour, 24 hours weekly (4 days, plus weekend rotation), with shifts between 8am and 10:30pm. Start date is 2 December 2026.

Qualifications

• Comfortable using computers or handheld devices to check stock and answer customer questions.
• Proactively identify tasks and complete them efficiently.
• Adaptable mindset to switch between tasks and work within tight timeframes.
• Follow guidance from manager to achieve goals using standard ways of working.

Responsibilities

• Enhance the customer experience by improving sales and stock availability while keeping the shop floor tidy and ready for deliveries.
• Support the picking team when required.
• Approach customers in the warehouse and assist sales using the handheld device.
• Use internal systems to ensure accurate stock availability at all times.
• Maintain product availability by completing tasks promptly in the warehouse.
• Follow IKEA health, safety and security rules and help colleagues prevent incidents.
• Contribute to efficient daily fulfilment by working lean and cost-consciously.
• Perform manual handling up to 59kg and operate pump trucks as needed.
• Work around heavy machinery such as forklift trucks to transport goods safely.

Skills

Stock checking

Customer service

Initiative

Adaptability

Tools

Handheld devices

Job description

IKEA Warrington is hiring a Warehouse Sales Assistant to join our Fulfilment team. You will prioritise the customer experience, keep stock available, and prepare high‑volume orders in a safe, organised warehouse. Use handheld devices to check stock and assist customers in a fast-paced setting.

The role pays £13.45 per hour, 24 hours weekly (4 days, plus weekend rotation), with shifts between 8am and 10:30pm. Start date is 2 December 2026.