Customer-Centric Security Officer — Weekend Shifts (London)

Ward Security; Greater London; Hybrid; GBP 31,000 - 33,000; Part time

Benefits offered by this job

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Employee referral scheme

Progression, training, and development

Job summary

Ward Security in London is seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The role focuses on outstanding customer service, professional presentation, and high security standards for staff and visitors.

You will hold a valid SIA licence, demonstrate IT system proficiency, and deliver clear verbal and written reports. The position requires weekend shifts (Saturday and Sunday) at EC3M 5BN with a pay rate of £14.91 per hour, plus benefits and

Qualifications

• Valid SIA licence.
• Good customer service and communication skills.
• Proven work experience as a Security Officer (min 1year).
• Professional attitude and appearance.
• Ability to deliver succinct verbal and written reports where necessary.
• 5-year checkable work history.
• Experience within a Corporate Security (min 1year).
• IT literate- Ability to operate detecting systems and emergency equipment.

Responsibilities

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given information clearly (in person, by phone or email).
• Report any issues to the supervisor or duty manager.
• Always conduct yourself in a professional manner.
• Respond to emergencies.
• Deal with conflict in an appropriate manner if required.
• Write up incidents to the standard expected by Management.
• Carry out ID checks.
• Be vigilant to Health and Safety risks.
• Work on own initiative.
• Ensure reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff.

Skills

Customer service

Communication

IT literacy

Professional appearance

Observation

Education

SIA Licence

Job description

Ward Security in London is seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The role focuses on outstanding customer service, professional presentation, and high security standards for staff and visitors.

You will hold a valid SIA licence, demonstrate IT system proficiency, and deliver clear verbal and written reports. The position requires weekend shifts (Saturday and Sunday) at EC3M 5BN with a pay rate of £14.91 per hour, plus benefits and