Customer‑Centric Auto Parts Sales Advisor

Euro Car Parts Limited; More; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Competitive Salary

People First

Work-Life Balance

Career Growth

Pension contributions

Life Assurance

Employee assistance

Gym Discounts

Healthcare Perks

Cycle to Work

Staff Discounts

Job summary

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.

Join a branch-facing role where you will build relationships with customers, become an expert on LKQ Euro Car Parts offerings, and work closely with internal teams to meet needs and improve margins.

Qualifications

• Customer service experience and passion for helping customers
• Sales advisor/customer service experience is preferred
• Interest in boating or marine knowledge an asset
• Proficiency with Microsoft Windows and Office applications
• Ability to plan, prioritise and problem solve
• Familiarity with SOP systems
• Result-driven with ability to meet/exceed targets

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Work collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills

Customer service

Sales experience

Marine knowledge

MS Office

Planning & problem-solving

SOP knowledge

Target driven

Tools

MS Office

Job description

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.

Join a branch-facing role where you will build relationships with customers, become an expert on LKQ Euro Car Parts offerings, and work closely with internal teams to meet needs and improve margins.