Customer-Centric Auto Parts Advisor

DM Keith Ltd; Bradford; Presencial; GBP 29.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday

Pension Scheme

Discount for servicing and repairs onご

Descripción de la vacante

DM Keith Ltd’s BYD Bradford dealership is seeking a Parts Advisor to join our Parts Department. You will help maintain stock, assist customers with parts, and ensure efficient, profitable operations while representing our family-run business with a world-class service mindset.

We offer a competitive package, manufacturer training, and opportunities for progression within our network. A positive attitude, reliability, and customer focus are essential, with full training provided where needed.

Responsabilidades

• To ensure the efficient and profitable operation of the Parts department.
• To plan, organise and control the Parts Department resources to maximise the Parts sales, up sell and customer satisfaction.
• To supervise and develop the other personnel in the department
• To receive and identify stock. To check goods from suppliers.
• To locate items in parts department correctly
• To ensure accurate identification of customers' needs by means of, EPAC, ETKA parts catalogues and computer stock lists.
• To conduct all transactions with customers with the utmost courtesy.
• Implementation of discount structure as applicable.
• To pick parts for service, sales, retail and trade customers

Descripción del empleo

DM Keith Ltd’s BYD Bradford dealership is seeking a Parts Advisor to join our Parts Department. You will help maintain stock, assist customers with parts, and ensure efficient, profitable operations while representing our family-run business with a world-class service mindset.

We offer a competitive package, manufacturer training, and opportunities for progression within our network. A positive attitude, reliability, and customer focus are essential, with full training provided where needed.