Customer Category Manager

TN United Kingdom; Market Drayton; On-site; GBP 35,000 - 55,000; Full time

Job description

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Customer Category Manager, Market Drayton

Client:

Location:

Market Drayton, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

c408a71ed389

Job Views:

4

Posted:

26.03.2025

Expiry Date:

10.05.2025

Job Description:

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain. Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year.

Müller UK & Ireland includes:

Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

Customer Category Manager

Full-time

Market Drayton – Hybrid

We are looking for a strategic and driven Customer Category Manager to join our team. This role involves developing and implementing sustainable category growth plans, building strong customer partnerships, which drive the Category and Müller performance.

Main Responsibilities:

• Develop and deliver customer category growth plans to build category partnerships based on trust and objective category views.
• Lead the Range Review process for the customer base, aiming to deliver category growth and achieve Müller’s range and sales ambitions.
• Develop and implement the Category and Point of Purchase Vision driving sales fundamentals and activation standards, considering all store formats and on-line.
• Ensure Müller remains the first point of category contact for the customer base by establishing a clear external contact strategy.
• Champion simple and fluid communication cross-functionally on category performance, NPD listing status, and insights.
• Demonstrate strategic thinking and contribute to key business processes such as SBRs, account planning, and JBP.
• Represent customer and category leadership in the role of Brand Champion, engaging cross-functionally to shape brand development.
• Develop a coaching culture, supporting broader team relationships and skill development.

Key Requirements:

• Experience with Traditional Top 7 Retailers including Private Label Experience.
• Utilisation of Market and retailer data systems is essential.
• Inquisitive and analytical mindset to identify trends and insights from data.
• Expertise in Category Development and Category Insights.
• Creativity in data mining and storytelling to unlock growth opportunities.
• Positive, can-do attitude with the ability to connect with stakeholders and build trust.
• Sharp, confident, and articulate communication style, adaptable to different audiences.
• Passionate about detail and accuracy, with the ability to see the big picture.
• Strong advocate of the Müller brand, with an engaging and articulate style.
• Self-motivated with a desire for personal and team growth.

Benefits:

• Up to 20% annual bonus
• 4 x Life Assurance policy
• Private Medical Insurance
• 25 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme (matched up to 8%)
• Exclusive access to Müller Rewards, offering a variety of online and in-store discounts

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Created on 26/03/2025 by TN United Kingdom