Customer Category Executive

Nestlé SA; Crawley; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading global pet care company is seeking a Customer Category Executive for a 12-month secondment. Based in Gatwick with hybrid working, the role involves managing Ecommerce customers, driving category insights, and executing merchandising activities. Successful candidates will have strong data analysis skills, a passion for e-commerce, and the ability to work under pressure. Competitive salary and benefits package offered.

Benefits

Competitive salary

Bonus scheme

Flexible working arrangements

25 days holiday plus bank holidays

Pension scheme

Personal development focus

Qualifications

• Experience in data analysis and insight generation.
• Desirable experience in the FMCG sector.
• Proven passion for e-Commerce noted as an advantage.

Responsibilities

• Manage Ecommerce Pureplayer Customers from a category perspective.
• Translate and tailor the local channel strategy for individual customers.
• Deliver continuous insights through category performance monitoring.
• Execute merchandising activities for optimal range distribution.

Skills

Strong data analysis

Ecommerce experience

Category management

Relationship building

Ability to work under pressure

Flexibility and initiative

Continuous learning

Job description

Position Snapshot
Business Area: Nestlé Purina
Customer Category Executive: 12 month Secondment
Location Gatwick – Hybrid working (approx. 2 days a week in our Gatwick office)

Salary £40k - £45k pro rata dependent upon experience + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.

Position Summary
At Nestlé Purina, we’re on a mission to enrich the lives of pets, thepeople who love them, and the planet we share. Join us, and you’ll discover a world where your skills, knowledge, and passion can flourish. Aspart of our supportive and dynamic environment, you’ll be encouraged to challenge norms, experiment with new ideas, and drive meaningful change. AtPurina, you’re not just part of a team; you’re part of a movement to create a better world for pets and people alike.

We have an exciting opportunity for a Customer Category Executive to join our team in Gatwick on a secondment basis to manage Ecommerce Pureplayer Customers from a category perspective, as well as driving Ecommerce expertise internally and supporting the Ecommerce Channel Development Managers.

You will manage all aspects of eCategory Management across the specified customers including, but not limited to, delivery of Range Reviews, range optimisation, taxonomy and merchandising recommendations, category data analysis and insight generation to drive total category growth for the retailer and Nestle Purina.

A day in the life of a Customer Category Executive …
Key responsibilities will include:

• Translates and tailors the local channel strategy for the individual customer.
• Be the first port of call and a trusted source for Buying/Merchandising Teams for any category questions, insight & recommendations
• Deliver continuous insight through category performance monitoring: complete regular performance updates both internally and externally, extracting insights from these sources and using them to continually bring opportunities for growth for both the customer and Purina
• Monitor new category executions (e.g. shop in shop) in other categories in order to borrow best in class examples of latest online tools and implement in pet, being seen as the pioneer of the category
• Execute merchandising activities to ensure optimisation of the Purina range, space and distribution
• Execute the fixture layout vision, collaborating with buyer/merchandiser to recommend and ensure appropriate flow, placement & space allocations
• Deliver best in class insight by managing the customer toolkits and performance scorecards, to provide the relevant level of external data to the business.
• Review and develop online capability through working closely with the SMEs to make recommendations to the retailer

What will make you successful?
We’re looking for commercially astute candidates who have the following skills and experience:

• Strong data analysis and insight generation experience
• Category experience gained with the FMCG sector is desirable
• Being able to demonstrate experience and your passion for e-Commerce is a significant advantage
• Ability to build strong relationships internally and externally within matrix /hybrid / multifunctional teams
• Ability to work under pressure to deliver exceptional results.
• Evidence of flexibility and agility, and use of initiative to solve challenges rapidly and often creatively.
• Love of learning, understanding 'why?' and ability to share this with team.

What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

Position Snapshot
Business Area: Nestlé Purina
Customer Category Executive: 12 month Secondment
Location Gatwick – Hybrid working (approx. 2 days a week in our Gatwick office)

Salary £40k - £45k pro rata dependent upon experience + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.

Position Summary
At Nestlé Purina, we’re on a mission to enrich the lives of pets, thepeople who love them, and the planet we share. Join us, and you’ll discover a world where your skills, knowledge, and passion can flourish. Aspart of our supportive and dynamic environment, you’ll be encouraged to challenge norms, experiment with new ideas, and drive meaningful change. AtPurina, you’re not just part of a team; you’re part of a movement to create a better world for pets and people alike.

We have an exciting opportunity for a Customer Category Executive to join our team in Gatwick on a secondment basis to manage Ecommerce Pureplayer Customers from a category perspective, as well as driving Ecommerce expertise internally and supporting the Ecommerce Channel Development Managers.

You will manage all aspects of eCategory Management across the specified customers including, but not limited to, delivery of Range Reviews, range optimisation, taxonomy and merchandising recommendations, category data analysis and insight generation to drive total category growth for the retailer and Nestle Purina.

A day in the life of a Customer Category Executive …
Key responsibilities will include:

• Translates and tailors the local channel strategy for the individual customer.
• Be the first port of call and a trusted source for Buying/Merchandising Teams for any category questions, insight & recommendations
• Deliver continuous insight through category performance monitoring: complete regular performance updates both internally and externally, extracting insights from these sources and using them to continually bring opportunities for growth for both the customer and Purina
• Monitor new category executions (e.g. shop in shop) in other categories in order to borrow best in class examples of latest online tools and implement in pet, being seen as the pioneer of the category
• Execute merchandising activities to ensure optimisation of the Purina range, space and distribution
• Execute the fixture layout vision, collaborating with buyer/merchandiser to recommend and ensure appropriate flow, placement & space allocations
• Deliver best in class insight by managing the customer toolkits and performance scorecards, to provide the relevant level of external data to the business.
• Review and develop online capability through working closely with the SMEs to make recommendations to the retailer

What will make you successful?
We’re looking for commercially astute candidates who have the following skills and experience:

• Strong data analysis and insight generation experience
• Category experience gained with the FMCG sector is desirable
• Being able to demonstrate experience and your passion for e-Commerce is a significant advantage
• Ability to build strong relationships internally and externally within matrix /hybrid / multifunctional teams
• Ability to work under pressure to deliver exceptional results.
• Evidence of flexibility and agility, and use of initiative to solve challenges rapidly and often creatively.
• Love of learning, understanding 'why?' and ability to share this with team.

What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!