Customer Care | Ulverston McDonald's | Various Shifts available!

TN United Kingdom; Ulverston; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to join their team in Ulverston. In this role, you will be the face of the restaurant, ensuring customers feel welcome and valued. Your responsibilities will include maintaining cleanliness, organizing special events, and fostering positive communication. The fast-paced environment requires a friendly demeanor and effective communication skills. Enjoy a benefits package that includes holiday pay, meal allowances, and employee discounts from top brands. If you thrive in a dynamic setting and love connecting with people, this opportunity is perfect for you.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Must be friendly, welcoming, and able to connect with customers.
• Effective communication skills are essential for this role.

Responsibilities

• Interact with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Customer Service

Effective Communication

Attentive Listening

Friendly Behaviour

Job description

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Customer Care | Ulverston McDonald's | Various Shifts available!, Ulverston

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Client:

Location:

Ulverston, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

1de0ce6cf622

Job Views:

7

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, interacting with customers and ensuring smooth operations in customer areas. Your activities include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment, and we seek someone with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. You should be able to maintain high energy levels while working efficiently and productively.

The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.