Customer Care Technician

Mediaweb Group; Nottingham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading construction company in the UK is seeking a meticulous Technician to ensure the maintenance of new build homes. Responsibilities include high-quality remedial works, completing repairs per standards, and maintaining a clean and organized workspace. The ideal candidate has proven experience in construction, is detail-oriented, and possesses excellent customer service skills. Benefits include a company van, generous holiday entitlement, and development opportunities.

Benefits

Generous holiday entitlement of 26 days

Company van & fuel card

Discretionary Bonus Scheme

Company Pension Scheme

Private Medical Insurance Scheme

Qualifications

• Proven experience as a maintenance technician in construction/housing.
• Experience with joinery, plastering, filling, mastic, painting, etc. is essential.
• Full UK Driving Licence is required.

Responsibilities

• Complete outstanding remedial works to high-quality standard.
• Complete repairs in line with NHBC standards.
• Ensure all relevant paperwork is completed on time.

Skills

Joinery

Painting

Plastering

Time management

Customer service skills

Attention to detail

Job description

Job Introduction

We are looking for a thorough Technician to undertake the responsibility to preserve the good condition and functionality of our new build homes across our Midlands region. You will perform maintenance tasks of great variety such as joinery, painting, plastering, filling, etc.

A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

Main Responsibilities

• To ensure the completion of all outstanding remedial works to a high-quality standard whilst ensuring Health & Safety is number one priority
• To complete remedial repairs in line with NHBC standards and guidelines
• To ensure all relevant paperwork is completed within appropriate timescales
• To remain completely professional and an ambassador of Gleeson, at all times
• To keep check of van stock
• To ensure company van is cleaned, always maintained, and kept tidy
  
  

The Ideal Candidate

• Proven experience as a maintenance technician in construction/housing
• Experience with joinery, plastering, filling, mastic, painting, etc. is essential
• Strong time management
• Excellent customer service skills, honest and trustworthy
• Attention to detail whilst remaining a clean and tidy workstation
• Ability and knowledge with all tools and materials
• Well organised with ability to problem solve
• Comfortable with mobile technology
• Full UK Driving Licence
  
  

Benefits

• Gleeson company van & fuel card provided
• Generous holiday entitlement of 26 days per annum + bank holidays
• Choice of company car/ car allowance
• Discretionary Bonus Scheme
• Holiday Buy Back Scheme
• Company Pension Scheme
• Private Medical Insurance Scheme
• Healthshield membership
• Life Assurance Scheme
• Share Purchase Plan
• Highstreet/ Store Discounts
• Development Opportunities
  

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