Customer Care Technician

Mediaweb Group; Hessle; On-site; GBP 30,000 - 40,000; Full time

Job summary

A construction services provider in England is seeking a Technician to oversee the maintenance of new build homes in the East Yorkshire region. The ideal candidate will have proven experience in construction, with skills in joinery, plastering, and painting. Responsibilities include completing remedial works and maintaining health and safety standards. This role offers a company van, generous holiday entitlement, and various benefits.

Benefits

Company van & fuel card provided

26 days holiday + bank holidays

Discretionary Bonus Scheme

Company Pension Scheme

Private Medical Insurance

Qualifications

• Proven experience as a maintenance technician in construction/housing.
• Experience with joinery, plastering, filling, mastic, painting, etc. is essential.
• Full UK Driving Licence.

Responsibilities

• Ensure the completion of all outstanding remedial works.
• Complete remedial repairs in line with NHBC standards.
• Complete relevant paperwork within appropriate timescales.

Skills

Joinery

Plastering

Painting

Attention to detail

Customer service

Time management

Tools

Construction tools

Job description

Overview

We are looking for a thorough Technician to undertake the responsibility to preserve the good condition and functionality of our new build homes across our East Yorkshire region. You will perform maintenance tasks of great variety such as joinery, painting, plastering, filling, etc.

A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

Main Responsibilities

• To ensure the completion of all outstanding remedial works to a high-quality standard whilst ensuring Health & Safety is number one priority
• To complete remedial repairs in line with NHBC standards and guidelines
• To ensure all relevant paperwork is completed within appropriate timescales
• To remain completely professional and an ambassador of Gleeson, at all times
• To keep check of van stock
• To ensure company van is cleaned, always maintained, and kept tidy

The Ideal Candidate

• Proven experience as a maintenance technician in construction/housing
• Experience with joinery, plastering, filling, mastic, painting, etc. is essential
• Strong time management
• Excellent customer service skills, honest and trustworthy
• Attention to detail whilst remaining a clean and tidy workstation
• Ability and knowledge with all tools and materials
• Well organised with ability to problem solve
• Comfortable with mobile technology
• Full UK Driving Licence

Benefits

• Gleeson company van & fuel card provided
• Generous holiday entitlement of 26 days per annum + bank holidays
• Discretionary Bonus Scheme
• Holiday Buy Back Scheme
• Company Pension Scheme
• Private Medical Insurance Scheme
• Healthshield membership
• Life Assurance Scheme
• Share Purchase Plan
• Highstreet/ Store Discounts
• Development Opportunities