Customer Care Technician

JR United Kingdom; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading customer service provider in the UK is seeking a Customer Care Technician to join the team. This field-based role focuses on delivering efficient after-sales service, rectifying defects, and carrying out maintenance works in the South Midlands region, particularly Essex, Cambridge, and Kent. Ideal candidates will have experience in customer care and maintenance, along with strong communication skills.

Qualifications

• Experience in customer care and maintenance.
• Ability to rectify defects effectively.
• Strong communication skills.

Responsibilities

• Provide efficient after-sales service.
• Rectify defects in occupied properties.
• Carry out maintenance works post-legal completion.

Job description

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Main purpose of the role

We have a fantastic opportunity for a Customer Care Technician to join us, field based covering the South Midlands region, focusing on Essex, Cambridge, and Kent.

The Customer Care Technician will provide an efficient and effective after-sales service by rectifying defects and carrying out maintenance works that have arisen within occupied properties since legal completion.