Customer Care Technical Lead – Building Safety

Russells; Manchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

Russells in Manchester is seeking a Customer Care – Technical Lead to join their team. Ideal candidates should have a background in Project Management, Design Management, or Fire Engineering with a proven track record within the construction industry.

This role involves overseeing customer care matters, providing technical guidance, and maintaining client relationships. The company emphasizes inclusivity, diversity, and equal opportunities, aiming to create a supportive environment for all employees.

Qualifications

• Experience in Project Management, Design Management, or Fire Engineering.
• Proven track record in the construction industry.
• Strong written and verbal presentation skills.

Responsibilities

• Oversee customer care matters and resolve issues.
• Provide technical guidance to leadership.
• Maintain strong client relationships.

Skills

Leadership capabilities

Communication skills

Health, Safety, and Environmental knowledge

Construction techniques and methodologies

Regulatory knowledge

Job description

Russells in Manchester is seeking a Customer Care – Technical Lead to join their team. Ideal candidates should have a background in Project Management, Design Management, or Fire Engineering with a proven track record within the construction industry.

This role involves overseeing customer care matters, providing technical guidance, and maintaining client relationships. The company emphasizes inclusivity, diversity, and equal opportunities, aiming to create a supportive environment for all employees.