Customer Care & Store Support Pro

Sainsbury’s Group; Ludlow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Other retail savings

Cycle to work

Job summary

Sainsbury’s Group in the United Kingdom is seeking a friendly, customer–focused team member to join our store. You’ll help customers, fill shelves, pick orders, serve customers or sell products, and use digital tools to enhance the shopping experience.

You’ll move stock, keep shelves tidy and well presented, and build product knowledge to confidently recommend items. We offer a wide range of rewards and competitive benefits in an inclusive place to work and shop.

Qualifications

• Friendly and welcoming demeanor with enthusiasm for helping customers.
• Thrives working in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Job description

Sainsbury’s Group in the United Kingdom is seeking a friendly, customer–focused team member to join our store. You’ll help customers, fill shelves, pick orders, serve customers or sell products, and use digital tools to enhance the shopping experience.

You’ll move stock, keep shelves tidy and well presented, and build product knowledge to confidently recommend items. We offer a wide range of rewards and competitive benefits in an inclusive place to work and shop.