Customer Care Specialist — Calm, High-Volume Support

Marston Holdings; Milnrow; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading judicial services group in the UK is seeking candidates with strong communication skills for a full-time role focusing on client interactions and call management. The position offers stable working hours from Monday to Friday, along with competitive benefits, including annual leave and health plans. Candidates with experience in handling difficult situations and good organizational skills are particularly encouraged to apply. This role supports the company's mission of delivering positive outcomes for communities.

Benefits

Free onsite parking

Enhanced Maternity and Paternity Package

25 days annual leave plus bank holidays

Health Cash Plan

Shopping and lifestyle discounts

Skills

Handling and resolving difficult situations

High volume call efficiency

Client SLA management

Microsoft Office Applications

Excellent phone manner

Time management

Organisational skills

Utilities knowledge

Job description

A leading judicial services group in the UK is seeking candidates with strong communication skills for a full-time role focusing on client interactions and call management. The position offers stable working hours from Monday to Friday, along with competitive benefits, including annual leave and health plans. Candidates with experience in handling difficult situations and good organizational skills are particularly encouraged to apply. This role supports the company's mission of delivering positive outcomes for communities.