Customer Care - Part Time Flexible Hours

McDonald's; Cambridge; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

Join a leading global brand as a Customer Care Assistant in Cambridge! In this role, you'll be the face of the restaurant, ensuring customers feel welcome and valued. You'll maintain a clean environment and actively engage with patrons, all while working within a dynamic and energetic team. Enjoy a benefits package including holiday pay, meal allowances and employee discounts on popular brands.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Ability to maintain high energy levels while working efficiently.
• Courteous and helpful behaviour comes naturally.
• Attentive listening and face-to-face communication skills.

Responsibilities

• Deal with customers and ensure everything runs well in customer areas.
• Maintain high cleanliness standards in the dining area and toilets.
• Establish and maintain positive communication with customers.

Skills

Effective communication skills

Friendly behaviour

Teamwork

Job description

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Customer Care - Part Time Flexible Hours, Cornwall

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Client:

Location:

Cornwall, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2938a9f82856

Job Views:

7

Posted:

01.07.2025

Expiry Date:

15.08.2025

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Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........