Customer Care - Part Time - Ferndown

TN United Kingdom; Ferndown; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking a Customer Care Assistant to join their team in Ferndown. This role is perfect for individuals who thrive in a fast-paced environment and have a genuine passion for customer service. You'll be the face of the restaurant, responsible for ensuring customer satisfaction and maintaining a welcoming atmosphere. The company values its employees and offers various benefits, including holiday pay and employee discounts. If you have a friendly demeanor and excellent communication skills, this opportunity is ideal for you!

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to connect with customers and provide excellent service.
• Friendly and courteous behavior in a fast-paced environment.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Job description

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Customer Care - Part Time - Ferndown, Ferndown

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Client:

Location:

Ferndown, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

9746d6695423

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, you'll be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in the customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It's essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You'll work in a fast-paced, high-energy environment, and we're looking for someone with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are crucial. You should be able to sustain high energy levels while working efficiently and productively. Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high-street and online brands, and more.