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An established industry player is seeking a Customer Care Assistant to be the welcoming face of their restaurant. In this part-time role, you will engage with customers, ensuring they feel valued and attended to in a fast-paced environment. Your responsibilities will include maintaining cleanliness, organizing special events, and fostering positive communication. With a commitment to core values like inclusion and community, this role offers a chance to make a difference while enjoying benefits like holiday pay and employee discounts. Join a team that values your contribution and helps create memorable experiences for customers.
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Newport, United Kingdom
Customer Service
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Yes
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51ef7c987474
9
26.04.2025
10.06.2025
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Overview
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
In our fast-paced, high-energy environment, we're looking for someone with a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. You should work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more...