Customer Care - Part time

McDonald's; North East; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join McDonald's as a Customer Care Assistant, where you will be the face of our restaurant! You'll engage positively with customers, ensure cleanliness, and help create a warm and inviting atmosphere. We offer a competitive salary, holiday pay, meal allowances, and employee discounts, making this a great opportunity for anyone who enjoys working in a dynamic environment.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Friendly, welcoming, and helpful behavior is essential.
• Ability to connect with customers and make them feel valued.
• High energy levels to work efficiently in a fast-paced environment.

Responsibilities

• Deal with customers and ensure everything runs smoothly in customer areas.
• Maintain cleanliness in the dining area and toilets.
• Establish and maintain positive communication with customers.

Skills

Effective communication

Team collaboration

Customer engagement

Job description

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top highstreet and online brands and much more...........

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 30/06/2025 by TN United Kingdom