Customer Care - Part Time

TN United Kingdom; Berwick-upon-Tweed; On-site; GBP 20,000 - 24,000; Part time

Job description

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Customer Care - Part Time, Berwick-upon-Tweed

Client:

Location:

Berwick-upon-Tweed, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

979009788160

Job Views:

13

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining and toilet areas, and creating a warm, welcoming atmosphere. It is essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction levels.

You will work in a fast-paced, energetic environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Natural friendliness, welcoming attitude, courtesy, and helpfulness are important. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are required. The ability to sustain high energy levels while working efficiently and productively is essential. Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.