Customer Care - Northwich High Street (Part Time [Guaranteed Minimum Hours available])

TN United Kingdom; Northwich; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is looking for a Customer Care Assistant to join their vibrant team in Northwich. This part-time role offers guaranteed minimum hours and involves creating a welcoming atmosphere for customers. You'll be responsible for engaging with guests, maintaining cleanliness, and ensuring a high standard of service. If you have a genuine smile and enjoy connecting with people, this position is perfect for you. Join a company that values integrity and community, and enjoy benefits like holiday pay and employee discounts from top brands.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong customer service skills to engage and assist customers.
• Ability to maintain cleanliness and create a welcoming atmosphere.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and address customer needs.

Skills

Customer Service

Effective Communication

Attentive Listening

Friendly Behavior

Job description

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Customer Care - Northwich High Street (Part Time [Guaranteed Minimum Hours available]), Northwich

Client:

Location:

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

3808254f1388

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment. We seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.