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An established industry player is seeking a Customer Care Assistant to enhance customer experiences in a vibrant setting. This role involves engaging with customers, ensuring their needs are met, and maintaining a welcoming atmosphere. The ideal candidate will possess excellent communication skills and a friendly demeanor, thriving in a fast-paced environment. With a commitment to inclusion and community, this position offers an opportunity to make a positive impact while enjoying benefits like holiday pay and employee discounts. Join a team that values integrity and service!
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Maghull, United Kingdom
Customer Service
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Yes
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a8f61ce817be
4
28.04.2025
12.06.2025
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Overview
McDonald's is one of the most recognised brands globally, and our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment, and we seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.