Customer Care - Knocknagoney (Part Time)

McDonald's; United Kingdom; On-site; GBP 20,000 - 26,000; Full time

Job summary

McDonald's, a globally recognized brand, is looking for a Customer Care Assistant who will represent the restaurant's core values and ensure customer satisfaction. The role involves engaging with customers, maintaining cleanliness, and fostering a welcoming atmosphere. Ideal candidates should possess strong communication skills, be friendly, and work well in a team. The position offers a variety of benefits, including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Friendly, welcoming, courteous behavior.
• Ability to maintain high energy levels.
• Experience in customer service is desirable.

Responsibilities

• Deal with customers and ensure everything runs smoothly in customer areas.
• Maintain high standards of cleanliness.
• Establish and maintain positive communication with customers.

Skills

Effective communication

Teamwork

Customer service

Job description

Client:

Location:

United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

a6b52ee43435

Job Views:

5

Posted:

30.06.2025

Expiry Date:

14.08.2025

Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........

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Created on 30/06/2025 by TN United Kingdom