Customer Care Kirkby - Full Time

McDonald's; Liverpool City Region; On-site; GBP 60,000 - 80,000; Full time

Job summary

McDonald's recherche un Assistant Client pour rejoindre son équipe à Kirkby. Le rôle impliquera de créer une atmosphère chaleureuse pour les clients tout en maintenant des niveaux de propreté adéquats. Nous apprécions les individus souriants et motivés, prêts à travailler dans un environnement dynamique. Des avantages tels que des allocations repas et des réductions pour employés sont offerts.

Benefits

Indemnité de congés payés

Récompenses de service

Allocations de repas

Réductions pour les employés

Qualifications

• Capacité à travailler dans un environnement énergique.
• Compétences en écoute attentive et communication verbale.
• Attitude amicale et accueillante pour les clients.

Responsibilities

• Engager avec les clients et s'assurer du bon fonctionnement des zones de service.
• Maintenir les normes de propreté dans la salle à manger et les toilettes.
• Informer le manager de la satisfaction des clients.

Skills

Communication efficace

Énergie et productivité

Professionnalisme

Job description

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Customer Care Kirkby - Full Time, Merseyside

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Client:

Location:

Merseyside, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

820c65649d03

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Overview

McDonald's is one of the most recognized brands worldwide. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment, with a genuine smile and an ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.