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Customer Care - Guaranteed Hours Available
TN United Kingdom
Market Drayton
On-site
GBP 20,000 - 30,000
Full time
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Job summary
An established industry player is seeking a Customer Care Assistant to be the welcoming face of their restaurant. This role involves engaging with customers, ensuring a clean and inviting atmosphere, and addressing specific needs to enhance satisfaction. The position offers a vibrant work environment where you can thrive, participate in special events, and enjoy various employee benefits, including free meals and discounts. If you have a genuine smile and a passion for customer service, this opportunity is perfect for you!
Benefits
Qualifications
- Ability to connect with customers and make them feel valued.
- Confident in approaching and interacting with diverse groups.
Responsibilities
- Ensure smooth operations in customer areas and maintain cleanliness.
- Establish positive communication with customers and manage satisfaction.
Skills
Job description
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Location: Market Drayton, United Kingdom
Customer Service
Yes
0645d26d92d5
7
24.04.2025
08.06.2025
Overview
Position
Description
As a Customer Care Assistant, you will be the face of your restaurant, dealing with customers and ensuring smooth operations in the customer areas. Your activities include making children feel welcome, handing out balloons, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and fostering a warm and welcoming atmosphere. It is your responsibility to establish positive communication with customers and keep the manager informed about customer satisfaction.
You may also participate in planning and executing children's competitions and other special events organized by your restaurant.
Benefits
Join our team to enjoy:
- Free meal on shift
- Employee discounts on food
- Discounts in retail stores, theme parks, attractions, and cinema tickets
- Private medical care
- Opportunities for development
Position Requirements
We seek someone who can thrive in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers to make them feel valued.
Position Attributes
You should be confident in approaching and interacting with diverse groups of people. Friendly, courteous, and helpful behavior should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You must understand the importance of high standards of service and cleanliness. Maintaining high energy levels while working efficiently and productively is crucial. Your appearance should be smart and clean.
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