Customer Care Gorgie Road Part Time - Fri/Sat/Sun

Job Title: Customer Care Gorgie Road Part Time - Fri/Sat/Sun, Edinburgh

Location: Edinburgh, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 0f346569d3ce

Job Views: 8

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Overview

McDonald's is a globally recognised brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offer quality jobs, and ensure opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Ideal candidates will be friendly, welcoming, courteous, and helpful, with strong communication skills such as attentive listening, face-to-face verbal communication, and eye contact. Maintaining high energy levels while working efficiently and productively is essential.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.