Customer Care - Full Time - Fully Flexible, Including Weekend

McDonald's; London; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

Join a leading global brand as a Crew Member in London. This role involves food preparation, customer service, and maintaining a clean environment, ensuring every customer has a great experience. With a focus on teamwork and effective communication, this position offers opportunities for growth and a rewarding workplace atmosphere.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Ability to work efficiently in a fast-paced environment.
• Strong customer service and communication skills.
• Ability to maintain cleanliness and adhere to food hygiene procedures.

Responsibilities

• Prepare food and serve customers.
• Maintain dining areas and ensure cleanliness.
• Deliver high standards of quality and service.

Skills

Effective communication

Teamwork

Customer service

Job description

Customer Care - Full Time - Fully Flexible, Including Weekend, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b489dec24d76

Job Views: 4

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

Joining us means becoming part of a team dedicated to delivering the best customer experience. As a Crew Member, your role involves preparing food, serving customers at the till, and maintaining the dining areas. Your goal is to ensure every customer has a brilliant experience with hot food, cleanliness, and friendly service. You will deliver high standards of quality, service, and cleanliness, following training and company guidelines, and adhering to safety, security, and food hygiene procedures. Treat all customers and colleagues with courtesy and respect, working as a supportive team member.

We value friendly, welcoming, courteous, and helpful behavior. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to work efficiently and energetically in a fast-paced environment, connecting with customers and making them feel valued.

Our benefits package includes Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.