Customer Care - Full Time

TN United Kingdom; Bishop Auckland; On-site; GBP 20,000 - 30,000; Full time

Job description

Customer Care - Full Time, Bishop Auckland

Client:

McDonald's UK

Location:

Bishop Auckland, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

03ceb7db71fe

Job Views:

8

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness, and creating a warm, welcoming atmosphere. It is essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, high-energy environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are crucial. The ability to sustain high energy levels while working efficiently and productively is essential. Benefits include holiday pay, service awards, meal allowances, employee discounts from top high-street and online brands, and more.