Customer Care - Full and Part Time Roles Available -Warrington Area

TN United Kingdom; Warrington; On-site; GBP 20,000 - 24,000; Full time

Job summary

In dieser spannenden Rolle als Kundenbetreuer sind Sie das Gesicht des Restaurants und tragen dazu bei, eine einladende Atmosphäre für alle Gäste zu schaffen. Ihre Aufgaben umfassen die Interaktion mit Kunden, die Organisation von Veranstaltungen und die Gewährleistung eines sauberen und ordentlichen Umfelds. Wir suchen nach einer freundlichen und hilfsbereiten Person, die in einem dynamischen Team arbeiten kann und über hervorragende Kommunikationsfähigkeiten verfügt. Bei uns haben Sie die Möglichkeit, Teil einer der bekanntesten Marken der Welt zu werden und in einem respektvollen und integrativen Arbeitsumfeld zu arbeiten.

Benefits

Urlaubsvergütung

Service Awards

Essenszulage

Mitarbeiterrabatte

Qualifications

• Freundliches und hilfsbereites Verhalten ist für diese Rolle entscheidend.
• Effektive Kommunikation und Teamarbeit sind unerlässlich.

Responsibilities

• Sicherstellung eines reibungslosen Ablaufs in den Kundenbereichen.
• Aufrechterhaltung hoher Sauberkeitsstandards in den Speisebereichen.

Skills

Kundenkommunikation

Teamarbeit

Aufmerksamkeit

Höflichkeit

Job description

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is a commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include dealing with customers, ensuring smooth operations in the customer areas, making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. It is your duty to establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally to you, and you should work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.