Customer Care - Flexible shifts (18+) - Saintfield (Carryduff)

McDonald's; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a leading global brand as a Customer Care Assistant at McDonald's in Saintfield. This dynamic role focuses on providing excellent customer service, maintaining a clean environment, and creating a welcoming atmosphere in the restaurant. Ideal candidates will be friendly, energetic, and skilled in communication, ready to engage with customers and contribute to a positive dining experience.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Applicants must be over 18 years old due to shift times.
• Friendly and helpful behaviour is essential.
• Ability to maintain high energy levels and work productively.

Responsibilities

• Deal with customers and ensure smooth operation in customer areas.
• Maintain cleanliness in dining area and toilets.
• Establish positive communication and keep manager informed of customer satisfaction.

Skills

Effective communication

Attentive listening

Teamwork

Job description

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Customer Care - Flexible shifts (18+) - Saintfield (Carryduff)

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Client:

Location:

United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c4743367c9d6

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........

Applicants must be over 18yrs old due to start and finish times of shifts