Customer Care - Flexible Hours - Minster CT12 4EU

TN United Kingdom; Minster; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Care Assistant to enhance customer experiences. In this role, you will engage with customers, ensuring their needs are met while maintaining a clean and welcoming environment. You will be responsible for organizing special events and fostering positive communication with patrons, all while working in a fast-paced setting. If you possess a genuine smile and the ability to connect with people, this opportunity offers a chance to make a meaningful impact in a supportive and inclusive workplace.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to maintain a high energy level while working efficiently.
• Strong communication skills to engage with customers effectively.

Responsibilities

• Welcome customers and ensure smooth operations in customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendliness

Helpfulness

Job description

Job Title: Customer Care Assistant

Location:

Minster CT12 4EU, Minster

Company:

McDonald's

Job Category:

Customer Service

EU Work Permit Required:

Yes

Job Reference:

60769480ca05

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Overview

McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, providing quality jobs and opportunities for all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your responsibilities include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep management informed about customer satisfaction.

We are looking for someone who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.