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Customer Care - England and Wales

TN United Kingdom

Barnsley

On-site

GBP 20,000 - 24,000

Full time

24 days ago

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An established industry player is seeking a Customer Care Assistant to be the welcoming face of their restaurant. In this dynamic role, you will engage with customers, ensuring their needs are met while maintaining high standards of cleanliness and service. Your friendly demeanor and effective communication skills will help foster a positive dining experience. Join a fast-paced environment where your contributions are valued, and enjoy a benefits package that includes holiday pay, meal allowances, and employee discounts. This is a fantastic opportunity to be part of a team that prioritizes community and customer satisfaction.

Holiday pay

Service Awards

Meal allowance

Employee discounts

Strong customer service skills and ability to connect with customers.
Effective communication and teamwork are essential.

Act as the face of the restaurant, ensuring customer satisfaction.
Maintain cleanliness and create a welcoming atmosphere.

Customer Service

Effective Communication

Teamwork

Attentive Listening

Positive Attitude

Customer Care - England and Wales, Barnsley

Client:

Location:

Barnsley, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

6d890f906067

Job Views:

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast-moving, high-energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.

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Created on 02/04/2025 by TN United Kingdom

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