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Customer Care - Earlestown Part Time

TN United Kingdom

Newton le Willows

On-site

GBP 20,000 - 25,000

Part time

Today
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Job summary

An established industry player is seeking a Customer Care Assistant to join their dynamic team in Newton-le-Willows. In this role, you will be the face of the restaurant, ensuring that every customer feels welcomed and valued. Your responsibilities will include engaging with customers, maintaining cleanliness, and creating a warm atmosphere. This position offers the chance to work in a fast-paced environment where your friendly demeanor and effective communication skills will shine. With benefits like holiday pay and employee discounts, this is a fantastic opportunity for those who thrive in customer service.

Benefits

Holiday Pay
Service Awards
Meal Allowances
Employee Discounts

Qualifications

  • Ability to connect with customers and make them feel valued.
  • Strong communication skills and friendly demeanor.

Responsibilities

  • Engage with customers and ensure smooth operations in customer areas.
  • Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Effective Communication
Customer Engagement
Attentive Listening
Friendly Behavior
Maintaining Cleanliness

Job description

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Customer Care - Earlestown Part Time, Newton-le-Willows

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Client:
Location:

Newton-le-Willows, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

5ca906f99b46

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's is one of the most recognized brands in the world, and its core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile and the ability to connect with customers to make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to maintain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.

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