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An established industry player is seeking a Customer Care Assistant to join their dynamic team in Newton-le-Willows. In this role, you will be the face of the restaurant, ensuring that every customer feels welcomed and valued. Your responsibilities will include engaging with customers, maintaining cleanliness, and creating a warm atmosphere. This position offers the chance to work in a fast-paced environment where your friendly demeanor and effective communication skills will shine. With benefits like holiday pay and employee discounts, this is a fantastic opportunity for those who thrive in customer service.
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Newton-le-Willows, United Kingdom
Customer Service
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Yes
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5ca906f99b46
7
26.04.2025
10.06.2025
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Overview
McDonald's is one of the most recognized brands in the world, and its core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile and the ability to connect with customers to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to maintain high energy levels while working efficiently and productively.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.