Customer Care - Downpatrick (Flexible shifts)

TN United Kingdom; Downpatrick; Hybrid; GBP 20,000 - 30,000; Full time

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Customer Care - Downpatrick (Flexible shifts), Downpatrick

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

78c8af20e453

Job Views:

12

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's is one of the most recognized brands in the world, and our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and opening opportunities to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment, and we seek someone with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.

The benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and much more.