Customer Care - Dinning Area - Part time

TN United Kingdom; Birmingham; On-site; GBP 20,000 - 24,000; Part time

Job description

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Customer Care - Dining Area - Part time, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

48ad4bc8362f

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in the dining area. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.