Customer Care - Dining Area Host. 18+ must be available for 7am-3pm and 3pm-11pm shifts. Full o[...]

TN United Kingdom; Wallasey; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Dining Area Host to enhance customer experience in a vibrant environment. This role is crucial in creating a welcoming atmosphere, engaging with customers, and ensuring smooth operations during busy shifts. Ideal candidates will possess excellent communication skills and a friendly demeanor. The position offers flexibility with full or part-time hours, allowing you to balance work and life. Join a team committed to inclusivity and community, where your contributions will be valued and recognized. Enjoy various benefits, including holiday pay and employee discounts, while making a positive impact on customers' dining experiences.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Must be friendly, courteous, and helpful.
• Ability to connect with customers and maintain a welcoming atmosphere.

Responsibilities

• Engage with customers and maintain cleanliness standards.
• Welcome children and organize special events in the dining area.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendly Behavior

Job description

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Customer Care - Dining Area Host. 18+ must be available for 7am-3pm and 3pm-11pm shifts. Full or Part time available., Wallasey

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Client:

Location:

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

97be2adf009e

Job Views:

2

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

We are seeking a mature candidate to join our Customer Care team, responsible for maintaining our Dining Area. Availability for 7am-3pm and 3pm-11pm shifts is required.

McDonald's is a globally recognized brand, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

The Customer Care Assistant is the face of our restaurant, engaging with customers and ensuring smooth operation in the dining area. Responsibilities include welcoming children, distributing balloons, organizing special events, addressing customer needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. Maintaining positive communication and informing management about customer satisfaction are key duties.

In this fast-paced, energetic environment, a genuine smile and the ability to connect with customers are essential.

Friendly, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face interaction, and eye contact, are necessary. Maintaining high energy levels while working efficiently and productively is also crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more...