Customer Care Coventry City Centre

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Customer Care Coventry City Centre, Coventry

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Client:

Location:

Coventry, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

8ea04729fbb2

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It’s essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment. We seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to sustain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.