Customer Care Coordinator/Admin

CSC Recruitment Ltd; Great Blakenham; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Mon-Fri hours

Competitive salary

Progression opportunities

Modern office

Job summary

CSC Recruitment Ltd is seeking a Customer Care Coordinator for a national housebuilder in Suffolk. This full-time role focuses on coordinating schedules, site communications, and project administration to keep residential developments on track from pre-construction through to completion.

You will work closely with site teams, subcontractors, suppliers, and internal departments to ensure accuracy, timely information, and effective problem-solving.

Qualifications

• Previous experience in the housebuilding or construction industry is essential.
• Strong organisational and communication skills are required.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office and internal systems is expected.

Responsibilities

• Coordinating schedules, documentation, and site communications.
• Liaising with subcontractors, suppliers, and site management teams.
• Supporting the delivery of residential housing developments.
• Managing reports, systems, and project administration.
• Ensuring all information is accurate and up to date.
• Assisting with customer and contractor queries.
• Maintaining strong communication across multiple departments.

Skills

Organisational skills

Communication skills

Multitasking

Microsoft Office

Team player

Tools

Microsoft Office

Job description

Customer Care Coordinator - National Housebuilder

Location: Suffolk

Hours: Monday to Friday | Full-Time

Join One of the UK's Leading Housebuilders

An exciting opportunity has arisen for an experienced Coordinator to join a well-established national housebuilder with an excellent reputation for quality developments, career progression, and long-term stability.

This is the perfect role for someone with previous housebuilding or construction industry experience who thrives in a fast-paced environment and enjoys being at the centre of major residential developments. You'll become a key part of a professional and supportive team, helping deliver high-quality homes across Suffolk.

Why Join Us?

• Competitive salary of
• Monday to Friday working hours - no weekends
• Ongoing freelance opportunity with a recognised national developer
• Friendly, supportive working environment
• Excellent opportunities for progression and development
• Modern office environment within a growing regional team
• Be part of delivering high-quality new homes across the region

The Role

As Coordinator, you will play a vital role in supporting the smooth running of residential developments from pre-construction through to completion. You'll work closely with site teams, subcontractors, suppliers, and internal departments to ensure projects remain organised, compliant, and on schedule.

This is a busy and varied role where no two days are the same.

Key Responsibilities

• Coordinating schedules, documentation, and site communications
• Liaising with subcontractors, suppliers, and site management teams
• Supporting the delivery of residential housing developments
• Managing reports, systems, and project administration
• Ensuring all information is accurate and up to date
• Assisting with customer and contractor queries
• Maintaining strong communication across multiple departments

What We're Looking For

• Previous experience within the housebuilding or construction industry is essential
• Strong organisational and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Confident using Microsoft Office and internal systems
• Professional, proactive, and team-focused attitude
• Excellent attention to detail