Customer Care Coordinator

Huntress; Maidstone; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A recruitment agency is seeking a Customer Care Coordinator in Maidstone. The role offers a great work-life balance working Wednesday to Sunday, with the option to work from home on weekends. Responsibilities include responding to customer inquiries and coordinating schedules. Ideal candidates should have previous admin or customer service experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Previous experience in an admin or customer service role.
• Confident communication skills and a friendly manner.
• Strong attention to detail and organizational skills.

Responsibilities

• Responding to customer enquiries via phone and email.
• Processing orders and updating internal systems.
• Coordinating appointments, schedules, or deliveries.

Skills

Admin experience

Customer service skills

Communication skills

Organizational skills

Microsoft Office

Job description

Customer Care Coordinator (Wednesday-Sunday) - Great Work-Life Balance
9:00am - 5.30pm

£28,500

Maidstone

(Saturday and Sunday can be from home)

Are you looking for a role that fits around your lifestyle while still offering engaging, meaningful work in a supportive team? We're working with a fantastic business that is seeking a Customer Care Coordinator to join their team working Wednesday to Sunday basis with Monday and Tuesday off.

This is a varied role combining admin tasks with direct customer communication - perfect for someone who enjoys being organised, people-focused, and proactive.

What you'll be doing:

* Responding to customer enquiries via phone and email
* Processing orders and updating internal systems
* Coordinating appointments, schedules, or deliveries
* Maintaining accurate records and documentation
* Supporting the wider team with administrative duties

What we're looking for:

* Previous experience in an admin or customer service role
* Confident communication skills and a friendly manner
* Strong attention to detail and organisational skills
* Able to use Microsoft Office and learn new systems quickly
* A proactive and reliable team player

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.