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Customer Care Coordinator
Resourcing Group
Birmingham
On-site
GBP 1,000
Full time
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Job summary
An established industry player is looking for an experienced Customer Liaison Officer to join their team in Birmingham. In this role, you will be the key contact for tenants, ensuring effective communication and coordination of works while resolving issues to provide outstanding customer service. Your strong organisational and problem-solving skills will be essential as you support project delivery in the social housing sector. If you are looking for an opportunity to make a difference and thrive in a dynamic environment, this role is perfect for you.
Qualifications
- Experience in a Customer Liaison Officer role within social housing.
- Strong communication, organisation, and problem-solving skills.
Responsibilities
- Manage communication with tenants and coordinate works.
- Resolve issues and ensure excellent customer service.
Skills
Tools
Job description
Job Title: Customer Liaison Officer
Location: Birmingham B11
Rate: £14/hour
Contract: 3-month minimum
Our client, a leading energy and services provider, is seeking an experienced Customer Liaison Officer to support project delivery in Birmingham. You'll be the key contact for tenants—managing communication, coordinating works, resolving issues, and ensuring excellent customer service.
- Experience in a Customer Liaison Officer role within social housing
- Strong communication, organisation, and problem-solving skills
- Confident with MS Office and project tools
- Based near Birmingham B11 with flexibility to travel
Resourcing Group is acting as an Employment Business in relation to this vacancy.
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