Customer Care Co-ordinator

Aspire Recruitment; England; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A reputable recruitment agency is seeking a Customer Care Coordinator for a well-established engineering and manufacturing business. This role focuses on delivering exceptional customer service, processing orders, and building relationships. The ideal candidate will possess strong communication skills and attention to detail. This position offers full-time hours, with hybrid working options available after probation.

Benefits

Collaborative team environment

Opportunity for professional growth

Free parking on site

Experience in a fast-paced international business

Qualifications

• Great communicator with a positive attitude and a willingness to learn.
• Ideally, you have experience in customer service or a related field.

Responsibilities

• Processing customer orders accurately from start to finish.
• Responding to customer queries via phone, email, and chat.
• Preparing and sending quotations.
• Building strong relationships with customers.
• Providing product information and support.
• Keeping detailed records of customer interactions.

Skills

Strong communication and interpersonal skills

Good numeracy and attention to detail

Confidence using Microsoft Word and Excel

Proactive problem-solving mindset

Ability to stay organised and manage multiple tasks

Job description

Permanent Job
Customer Care Coordinator
£26,000 to £28,000 dependant on experience
Full Time Hours - 8.30am to 4.45pm with a 45 min lunch break - 37 hour week
Fully office based with hybrid after probation
Bury Location - free parking on site

Are you a great communicator with a positive attitude and a willingness to learn?

Whether you're experienced in customer service or looking to step into a new environment, we want to hear from you!

We’re recruiting on behalf of a well-established engineering and manufacturing business that supports customers across the UK and internationally. They’re looking for a Customer Care Coordinator to join their friendly and supportive team.

You will be joining a team of 5 to deliver excellent customer service to clients on a daily basis. The ability to work well with colleagues and other departments is essential in this role as the company thrive on collaborating and working together.

What You’ll Be Doing:

• Processing customer orders accurately from start to finish
• Responding to customer queries via phone, email, and chat
• Preparing and sending quotations
• Building strong relationships with customers and ensuring their needs are met
• Providing product information and support
• Keeping detailed records of customer interactions

What We’re Looking For:

We’re open-minded about your background — if you’ve got the right attitude, we’ll support you to learn the rest.

Ideally, you’ll bring:

• Strong communication and interpersonal skills
• Good numeracy and attention to detail
• Confidence using Microsoft Word and Excel
• A proactive, problem-solving mindset
• The ability to stay organised and manage multiple tasks

Why Apply?

You’ll be part of a collaborative and welcoming team

You’ll gain valuable experience in a fast-paced, international business

You’ll have the opportunity to grow and develop your skills

Hybrid working available after probation

Don’t worry if you haven’t worked in this type of role or industry before — we’re more interested in your potential than your past. If you’re enthusiastic, reliable, and ready to learn, we’d love to hear from you.

If this sounds interesting and you would like to discuss further then please call me today on 07570251230 or email [e-mail]

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.