Customer Care Assistant - Weekends - £12.26 Per Hour - Exeter Haldon Hill

McDonald's United Kingdom; Kennford, Exeter; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Customer Care Assistant to enhance customer experience in their restaurant. The role involves engaging with customers, maintaining cleanliness, and ensuring a welcoming atmosphere. Ideal candidates should possess effective communication skills and a friendly demeanor. Benefits include holiday pay, meal allowance, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top high street and online brands

Qualifications

• Strong communication skills, including attentive listening and face-to-face interaction.
• Ability to connect with customers and make them feel valued.
• High energy levels while working efficiently.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness in dining areas and toilets.
• Create a warm, welcoming atmosphere.

Skills

Effective communication

Friendliness

Approachability

Helpfulness

Job description

McDonald's is one of the most recognised brands in the world. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

Job Title: Customer Care Assistant

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. It is essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We operate in a fast-paced, energetic environment, and we seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Traits such as friendliness, approachability, courtesy, and helpfulness should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are required. The ability to sustain high energy levels while working efficiently and productively is essential.

Benefits include:

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands
• And much more...