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An established industry player is seeking a Customer Care Assistant to join their team in Skipton. This part-time role involves engaging with customers, ensuring smooth operations, and maintaining a welcoming atmosphere. Candidates should possess effective communication skills and a friendly demeanor, thriving in a fast-paced environment. The company values inclusivity and community, offering a supportive workplace. With benefits like holiday pay and employee discounts, this position promises a rewarding experience for those who enjoy making a difference in customer interactions.
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Client:
Skipton, United Kingdom
Customer Service
-
Yes
Job Reference:
b540a2f745b6
3
08.05.2025
22.06.2025
Overview
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is our commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We are looking for someone who can work in a fast-paced, high-energy environment with a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. You should work well as part of a team, possess effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is essential.
Benefits include: Holiday pay, Meal allowance, Employee discounts from top high street and online brands, and more.