Customer Care Assistant Part Time Risca

McDonald's United Kingdom; Wales; On-site; GBP 20,000 - 25,000; Part time

Job summary

A global fast-food leader in Wales is seeking a Customer Care Assistant to be the face of the restaurant, interact with customers, and maintain cleanliness in dining areas. Candidates should be friendly with strong communication skills, capable of working efficiently in a high-energy environment. The role offers benefits including holiday pay, service awards, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

And much more...

Qualifications

• Strong communication skills and a friendly demeanor are required.
• Ability to work in a fast-paced environment while maintaining energy levels.
• Teamwork skills are essential to provide a positive customer experience.

Responsibilities

• Be the face of the restaurant, welcoming customers.
• Maintain cleanliness in the dining area and toilets.
• Establish and maintain positive communication with customers.

Skills

Strong communication skills

Ability to work in a fast-paced environment

Friendly and helpful behavior

Job description

Overview

To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements.

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

• As a Customer Care Assistant, be the face of the restaurant, dealing with customers and ensuring everything runs smoothly in the customer areas.
• Welcome children, hand out balloons, organise special events, and look after customers’ specific needs.
• Maintain high standards of cleanliness in the dining area and toilets and help create a warm, welcoming atmosphere.
• Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
• Work in a fast-moving, high-energy environment and connect with customers to make them feel valued.
• Demonstrate friendly, welcoming, courteous and helpful behavior and work well as part of a team.
• Use effective communication skills (attentive listening, face-to-face verbal communication, and eye contact) and maintain high energy levels while working efficiently and productively.

Qualifications/Requirements

• Friendly, welcoming, courteous and helpful behavior; strong communication skills.
• Ability to work in a fast-paced, high-energy environment and maintain energy levels.
• Ability to work well as part of a team and connect with customers to ensure a positive experience.

Benefits

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands
• And much more...