Customer Care Assistant - Part Time - Leek Churnet Way - ST13 8YG

McDonald's; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

McDonald's recherche un Assistant de Salle pour offrir une expérience positive aux clients. Ce rôle essentiel implique de maintenir la propreté, d'accueillir chaleureusement les clients et de les aider avec leurs commandes. Un fort accent sur le service à la clientèle est nécessaire pour créer des moments agréables et garantir une expérience de retour pour les clients.

Qualifications

• Excellentes compétences en service à la clientèle.
• Capacité à maintenir des normes élevées de propreté.
• Aptitude à interagir positivement avec les clients.

Responsibilities

• Saluer les clients et créer un environnement accueillant.
• Maintenir la propreté des tables et des installations.
• Aider les clients à utiliser les bornes de commande.

Skills

Service à la clientèle

Communication

Adaptabilité

Job description

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Client:

Location:

Staffordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3cf0bde219a5

Job Views:

5

Posted:

01.07.2025

Expiry Date:

15.08.2025

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Job Description:

Overview

Dining Area Assistant

This is one of the most important roles we have in our restaurant, you will be the 1st person a customer sees when entering the store.

Your smiley face and approachable body language will be the start of their experience.

Its important we are well presented and are at 1st hand to assist with their queries.

Most will think the role will be to clean tables, however there is so much more to this role. Please read carefully all the areas you will be asked to / maintain and clean and keep up with:

These include:

• Greeting Customers - Having light conversations
• Smiling
• Creating a happy and safe environment
• Ensuring tables are cleaned and ready for customers to use
• Assisting / educating customers how to use the kiosks
• Taking their food to their table
• Interacting with children - Giving out coloring sheets and crayons
• Sweeping and mopping the floor
• Emptying out the in store and car park bins
• Maintaining the cleanliness of toilets (this includes deep cleaning toilets too)
• Detailed cleaning on quieter days e.g cleaning under tables, scrubbing the chairs and legs of tables
• Dusting
• Speaking to customers about our Restaurant surveys and offers - This allows to to improve areas customers may highlight on surveys
• Assisting staff taking orders on tills
• Assembling food when asked (Busier periods)
• Setting up / taking part in Charity events with the team
• Selling raffle tickets
• Participating in events, Easter, Halloween Christmas dress up

As described this role is very important to us and the customers. The customers need to feel comfortable in our stores with the confidence to approach you if any further assistance is needed.

Overall you will be at the heart of the store, the friendly face the customer sees and is welcomed by. We want you to be able to create feel good moments for all our customers. The positive energy we display and give will determine that they will most definitely return to us.

You are expected to maintain high standards of customer service at all times from start to finish.

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Created on 01/07/2025 by TN United Kingdom