Customer Care Assistant * Part Time Hours * Cullompton £12.26ph*

TN United Kingdom; Cullompton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to join their vibrant team. In this role, you will be the face of the restaurant, ensuring customers feel welcomed and valued. Your responsibilities will include engaging with patrons, maintaining cleanliness, and fostering a positive atmosphere. If you have a genuine smile and a passion for customer service, this opportunity is perfect for you. Join a company that values integrity and community, and enjoy benefits like holiday pay and employee discounts while working in a fast-paced, energetic environment.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Friendly and courteous behaviour is essential.
• Ability to connect with customers and make them feel valued.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Customer Service

Effective Communication

Teamwork

Attentive Listening

Education

High School Diploma

Job description

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

918f0da3dd80

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your role involves engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. You should work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You must also be able to sustain high energy levels while working efficiently and productively.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.