Customer Care Assistant - Monks Rest Hamilton

TN United Kingdom; Leicester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading fast-food brand is seeking a Customer Care Assistant in Leicester. In this role, you will be responsible for delivering exceptional customer service, preparing food, and maintaining cleanliness. Join a supportive team and enjoy benefits like holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Ability to work efficiently in a high-energy environment.
• Strong listening and verbal communication skills.
• Friendly and courteous behavior towards customers and colleagues.

Responsibilities

• Prepare food and serve at the till.
• Engage with customers in dining areas.
• Ensure high standards of quality, service, and cleanliness.

Skills

Effective communication

Teamwork

Customer service

Job description

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Customer Care Assistant - Monks Rest Hamilton, Leicester

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7b8ff27278d7

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and creating opportunities for all.

Join our team to deliver the best customer experience. As a Crew Member, you'll be involved in preparing food, serving at the till, and engaging with customers in the dining areas. Your role is to ensure high standards of quality, service, and cleanliness, providing friendly, fast, and accurate service. You will follow training, company guidelines, and management instructions, adhering to safety, security, and food hygiene procedures. Treat all customers and colleagues with courtesy and respect, working as part of a supportive team.

We value friendly, welcoming, courteous, and helpful behaviour, along with effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. You should be able to work efficiently in a high-energy environment, maintaining high energy levels and connecting with customers to make them feel valued.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.