Customer Care Assistant - Lord Street - Full & Part Time

TN United Kingdom; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the welcoming face of their restaurant. This role involves engaging with customers, ensuring their needs are met, and maintaining a clean and inviting atmosphere. Ideal candidates will possess effective communication skills and a genuine smile, thriving in a fast-paced environment. With benefits like holiday pay and employee discounts, this position offers a chance to be part of a team that values inclusion and community. Join a company that prioritizes respect and quality service, making every customer feel valued.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Friendly, courteous, and helpful behavior should come naturally.

Responsibilities

• Engaging with customers and ensuring smooth operations.
• Maintaining cleanliness standards in the dining area and toilets.

Skills

Effective communication skills

Customer engagement

Attentive listening

High energy levels

Job description

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Customer Care Assistant - Lord Street - Full & Part Time, Liverpool

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Client:

Location:

Liverpool, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

57da9a4e634d

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands worldwide, and our core values are: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, high-energy environment, we seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to sustain high energy levels while working efficiently and productively.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.